Dinner is Served (The Hotel Saga)

Plate #1 (Gordon)













Plate #2 (Teresa)

For two days has been filled with diarrhea after the each of the meals.

Lunch was an experience with very burnt pork.

Dinner is served:

Crab cake. Unsuccessfully put together. Promises were made that they could create crabcake without gluten. The chef came out and offered to make crab sauteed with asparagus. We agreed and tried to work with him. The result was severely burnt crab and an extremely salty dish. Are you kidding me? Can you believe this?!

After the complaint, we made some calls and learned from upper management, that our experience is only the tip of the iceberg. The complications stem from prior to the buyout and current budget constraints are preventing guests from obtaining quality in service and food. The story is not a simple one for the Blackstone purchase of the Hilton Group. According to the Wall Street Journal's February 2008 earlier analysis and our current experience, the problems could be very deep indeed.

Post Christmas Breakfast (The Hotel Saga)

Here on the mainland (USA): The first meal of the day (breakfast) is filled with surprises! Stained silverware (hmmm ...) , poached eggs, and fresh pineapples. This was at a level six hotel (i.e. six star) and it was surprising how quiet things were. Occupancy has been extremely low. You'd think this would correlate to more focus on the remaining guests for service.

Ever since 2005 (been gluten-free), worked with chefs to create meals to optimize body weight but stained silverware has not been on the menu. I have a long stretch of stays at this hotel so the verdict is not totally out yet.

At $4/egg x 4eggs + $10 a plate of pineapples = $26 USD. It would seem that our stay is 'compensating' for the other empty rooms. At these prices, quality seems to be indirectly correlated.